UK Standard Delivery (3-5 working days) is £3.50
EU Standard Delivery is £8.00
Orders over £10.00 (UK Only) are Free
We ship using Royal Mail.
For off shore and remote areas including Northern Ireland, Highlands, Isle of Man, Isle of White, Channel Islands, Alderney and Scottish Islands delivery may take 3-10 working days.
All products are subject to availability.
Shipping to a P.O. Box
We cannot deliver to a P.O. Box. If you have any questions, please don’t hesitate to contact customer care at +44 (0)1491 728099 or email@example.com
Shipping to outside Europe:
Unfortunately we are only able to deliver to addresses within the UK and EU countries. Should you live outside the EU please do not hesitate to Contact Us informing us of your address and which products you would like to order for a shipping quote.
European Union Countries We Deliver To
We hope that you are delighted with your order. However, if for any reason you are not entirely satisfied, you may return any item in its original condition for a full refund within 14 working days of delivery. The cost of the return is payable by the customer. Please ensure that the package is wrapped securely and for your protection we recommend that you use a recorded delivery service and retain your proof of postage as we cannot accept liability for goods lost in transit.
If you are returning your items owing to defects, incomplete or incorrect delivery, please contact our Customer Care firstname.lastname@example.org or +44 (0)1491 728099.
Please note that if you have purchased your products via one of our stockists you will need to arrange your return or exchange with them directly. We cannot accept returned items which were not purchased from our online store.
Email our returns department at email@example.com and ask for your individual returns number. This proves that you have informed us of your intent to return your goods within the 7 days of receipt and also enables us to track your goods.
Please complete the Returns Form enclosed with your order
Wrap your items securely in its original packaging, paying attention not to damage the box or items in the process.
Please send goods back to the below address:
Web Returns Department
Unit 1, Fairview Trading Estate
Henley on Thames